As we step into the new year, fraudsters are not taking a break from their schemes to exploit unsuspecting victims. From phishing attempts to fake websites and giveaway scams, their tactics are becoming more sophisticated.
With over 35 million users, PalmPay remains committed to safeguarding your finances. To protect yourself and your funds this new year, here are 10 essential tips to keep your PalmPay account secure:
- Activate the Night Guard Feature: Enable the Night Guard feature on your PalmPay app to add extra security and verification for transactions made at night.
- Set-up Transaction Guard: Enable the Transaction Guard feature on the PalmPay app to add an extra layer of security for transactions exceeding a set threshold.
- Beware of Phishing Attempts: PalmPay will never ask for your password, PIN, or sensitive details via phone calls, emails, or SMS.
- Use Strong Passwords: Lock your devices and accounts with strong PINs, passwords, or biometric authentication.
- Enable Two-Factor Authentication (2FA): Add an extra layer of security by enabling two-factor authentication on your PalmPay account.
- Keep Your Password Confidential: Never share your account password with anyone, including family and friends.
- Report Fraudulent Transactions Immediately: Use PalmPay’s in-app reporting tools to quickly flag and resolve fraudulent transactions.
- Stay Updated: For up-to-date safety messages, view the in-app security center and follow verified PalmPay social media accounts.
- Verify All Transaction Platforms: Thoroughly investigate the transaction platform to ensure legitimacy before completing the transaction.
- Sign-up for PalmPay Wallet Shield: Enjoy compensation for direct losses caused by unauthorized transactions when you sign-up for PalmPay Wallet Shield.
But as always, you can contact our customer support team via [email protected].
Stay vigilant and let’s make this new year a safe and secure one together.
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