Ghanaians react as MTN raises products’ prices by 15%

MTN Ghana has announced a price adjustment across all its products and services.

The new tariff, which became effective on November 28, 2023, the telecom giant said in a notice to customers on November 24, 2023.

It is understood that the adjustment is “a 15 percent increase” in calls, SMS, and data rates.

MTN Ghana attributed the upward adjustment to rising operational costs.

“Dear Valued Customer, kindly be informed that effective 28th November 2023, the prices of MTN products will be revised upwards due to increased operational costs,” the notice reads.

“Continue enjoying our special offers on our network. Visit our website www.mtn.com.gh for more details.”

The development elicited was received with angst as customers took to the X platform to express their dissatisfaction with the increase in prices.

Here are some of the reactions: 

This is absolutely insane!
GHS 350 for a mere 92.88 gigabytes of data? @MTNGhana should review this for us.

I gotta start making plans to acquire a Starlink then. pic.twitter.com/AVuLw2BPzZ

— Michael (@_mikeamponsah) December 1, 2023

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Mtn Ghana what’s this? Or we should ask Akufo Addo 😭 pic.twitter.com/mt6mvrIxAM

— Mansa musa 🇬🇧 (@alhaji_tension) November 26, 2023

MTN Ghana raised its data rates by 15%. That’s outrageously unhealthy. 1st December, 2023, we boycott them. #BoyCottMTN #DropThatSimCard pic.twitter.com/55BLYL2JlF

— WithAlvin 🇬🇭 (@withAlvin__) November 30, 2023

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if the cost of operation is getting higher for @MTNGhana then, they should stop buying brand new expensive car for 3years coming and currently stop driving in the Aircondition cars during morning and night time but in the afternoon only, this new cost on us is too much.

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— Baffour Kyei (@17_kyei) December 1, 2023

https://twitter.com/abeekuacquah/status/1729364848943693998?t=ikdFBxfZqkIae-6r86NsQA&s=19

Meanwhile, the hike is a reflection of the current global economic landscape as companies continue to implement policies to ease the burden of operational costs.

On November three, Multichoice Nigeria announced an increase in the cost of its DStv and GOtv packages — the second price hike from the pay-tv firm in the year.