MultiChoice Nigeria has expressed commitment to its subscribers, promising them continuous provision of top quality service.
John Ugbe, managing director, MultiChoice Nigeria, said this in Abuja on Thursday during a scheduled hearing into costumer complaints, organised by the Consumers Protection Council (CPC).
Early last month, the CPC announced its intention to find out the challenges confronting MultiChoice in its operations, with a view to finding solutions in order to enhance the satisfaction of its subscribers.
Commending the council, Ugbe expressed delight with the opportunity of leading his team to the meeting.
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“We recognise the role the CPC plays in consumer protection and we are glad that we have the opportunity to meet with them in order to achieve optimal customer satisfaction, which is our key objective,” he said.
“Our customers guide the decisions we make and all our initiatives continue to be geared towards a rewarding customer experience for our subscribers.
“We await further communication on a new appointment from the CPC, as we work jointly towards improved quality and content for our customers.”
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CPC advised MultiChoice not to relent in its quest to ensure that its client enjoy quality service.
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