NCC: 35m Nigerians not connected to telecoms, digital financial services

Umar Danbatta, executive vice-chairman of the Nigerian Communications Commission (NCC), says 35 million Nigerians do not have access to telecommunications and digital financial services.

He said this on Tuesday in Abuja during an event to commemorate World Consumer Rights Day 2022, with the theme ‘Fair Digital Finance’.

“As many as 35 million Nigerians are yet to have access to telecommunications services, and by implication, they lack access to digital financial services,” Danbatta said.

“This situation denies these Nigerians access to digital financial inclusion. It is a challenge that is attributable to the inadequacy of both wireless and fibre connectivity infrastructure.

“The fact remains that more citizens will embrace the digital financial culture when they have access to telecom services in the distant, isolated, unserved and underserved communities where they dwell.”

The NCC boss emphasised the need for increased investments in fixed and wireless infrastructure to boost financial inclusion.

“We are therefore conscious of the urgency of increasing investment in both fixed and wireless infrastructure,” Danbatta said.

“This will make the target of at least 80 percent level of financial inclusion in about four years possible.

“The commission has thus licensed the infrastructure companies (Infracos), which are to provide the fibre from landing ports to the hinterland of the country.

“A key focus in this regard is to provide broadband connectivity, especially in the 774 local government areas in the country.

“There would be further actions to enable Infracos to commence operations as the commission recognises that fibre is the long-term solution to the volume of transactions in the financial services sector.”

He called on stakeholders in the digital finance sector to protect consumers from financial losses.

Danbatta further disclosed that the commission would soon establish telecom consumer assistance, resolution and enquiries (TELCARE) desks at strategic locations across the country to provide information to telecom consumers.

In 2019, about 40 million Nigerians were living without access to telecoms services.