Nigerian missions in US resume passport services — after 5 days of ‘faulty server’

Nigerian missions in the United States have resumed passport services after days of “technical challenges”.

In a notice, the Nigerian consulate in the US had said the nation’s missions in the North American country were unable to process biometrics for passport applicants since November 13, due to “technical challenges” caused by a “faulty server”.

In an announcement on its website, the consulate says the glitches have been resolved and passport services will resume on Monday (today).

“This is to inform all passport applicants scheduled for biometric capture from Monday, November 13th to Thursday 16th, that the appointment has been rescheduled to be held from Monday 20th to Wednesday 22nd, 2023,” the notice reads.

“The affected applicants can come to the Embassy on any of the days.

“The change of schedule is due to the internet outage experienced at the Embassy.”

According to NAN, a source in the embassy said the problem was fixed on Saturday.

“The system is back over the weekend. The experts worked tirelessly to resolve it and we are back,” the source said.

“We fixed it yesterday (Saturday) and test run it. The system is back and all the centres are fine, both New York and Atlanta.

“The server in DC is connected to Atlanta and New York so whatever happens to our server affects other Missions.’’