In its bid to enrich customer’s experience and consolidate its position as a pacesetter in the Nigerian telecommunication industry, national telecoms company, Globacom, on Saturday opened a brand new Gloworld outlet on Allen Avenue, Ikeja, Lagos.
Strategically located on plot 95 of the ever-busy Allen Avenue, the commercial nerve-centre of Ikeja, the new sales outlet, an architectural masterpiece, is specially packaged to ensure seamless customer service operation and quick turnaround time.
Speaking while commissioning the complex, Hakeem Popoola Fahm, Lagos commissioner for science and technology, congratulated Globacom for opening a state-of-the-art customer service centre in Ikeja Business District, adding that the company had from onset led the way with innovative product and services.
Fahm stated that Globacom’s outstanding commitment to the development of the nation’s telecommunication industry was highly commendable.
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Bella Disu, Globacom’s group executive director, led top executives of the company to the launch which attracted other dignitaries from different walks of life.
She took the special guests on a guided tour of the facilities amidst commendations from the guests and customers present.
In his speech at the occasion, Michael Toluhi, deputy chief operating officer, Globacom, stated that the Allen Gloworld shop is the
first in a new generation of exquisitely designed contact centres, tailor-made for Glo’s customers whom the company hold in very high esteem.
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Toluhi explained that “we are bringing our products and services to Allen Avenue, which for a long time has been the melting pot for go-to business ventures in Ikeja.”.
He described the new shop as an archetypal customer service and sales shop designed to offer Globacom’s products and services to subscribers in a well-equipped and highly conducive ambience, adding that “this will soon be replicated in other major market across the country including Victoria Island, Abuja, Ibadan, Benin, among others”.
Toluhi said; “Our desire to always avail our customers the best services is why we were the first to deploy the 4G LTE service
nationwide to facilitate business, personal and social life through fast and reliable internet.”
He assured customers of unique telecommunication lifestyle experience in a world-class environment where issues would be resolved promptly and in a most professional manner, adding that customers would get their favourite top-of-the-range smartphones and gadgets without the stress of travelling to the Island.
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Dignitaries at the event included Gbolahan Lawal, the Lagos commissioner for housing; Ganiyu Oseni, managing director, Ibile Holdings; Nigerian singer, songwriter and producer, Innocent Idibia, popularly known as 2Baba; Ovation Publisher, Dele Momodu; Ositimehin Abimbola, director of traffic management & survey, Lagos State Traffic Management Agency, as well as Ganiyu Lasisi of Polaris Bank.
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