TheCable opens ‘help centre’ for CBT candidates

Tertiary education admission-seekers who have written the Computer Based Test (CBT) of the Joint Admission and Matriculations Board (JAMB) but have not received their results can now send their names and registration numbers to [email protected].

The CBT is expected to totally phase out the Paper and Pencil test by 2015.

Since TheCable published a story on May 19, 2014 announcing the results of the CBT test that held two days earlier, dozens of candidates have continued to express frustrations with having to wait endlessly for their results.

JAMB responded by blaming the problem on network service providers, insisting that the results are always dispatched two hours after exams as promised. But the complaints have persisted.

One candidate, Faith, even suggested that by delaying release of the results, JAMB was manipulating the scores of candidates.

“JAMB! JAMB!! JAMB!!! What’s all this?” he questioned the exam board. “You promised [that] our result will be out after 3 or 4 hrs. Now, it’s taking more than 2 days. Who knows if you are actually changing the marks? Just get this: I must not score less than 300!”

Hatolly, another candidate, complained that since writing his test on Monday May 19, 2014, he is yet to see his scores.

“I am so tired of waiting,” he said. “I wrote mine Monday, May 19, and each time I check, all I get is ‘no result yet’. Please try and do something about it.”

After presenting these complaints and many others to JAMB, its public relations officer, Mr. Fabian Benjamin, maintained that telecommunication hitches or problems that may have arisen from their registrations are responsible for non-delivery of results. He volunteered to collect the data of affected students from TheCable and check the results himself.

“If they are complaining that they not have seen their results, it means they have issues, because those who wrote the test yesterday have all gotten their scores through text messages,” Benjamin said.

“I would have directed them to the JAMB offices in their various states, but our officials are still on the field, so nobody can attend to them now until after the exams. So let them send their names and registration numbers, and I will help them check their scores and send to them.”

He further disclosed that the candidates who missed their scheduled exams can still participate, as the test has been extended to June 2, 2014.

“This is to enable us absolve those who missed, because they were confused as to the date they were supposed to write. So we have slated June 2, 2014, for them to do theirs,” he said.

Therefore, candidates who have written the test and have not received results should email their names and registration numbers to [email protected].